Contact

Get in Touch

We'd love to hear from you! Whether you have a question about your order, need product advice, or just want to say hello — our team is here to help.

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed

How to Reach Us

Email: contact@sontis.net
We aim to respond to all inquiries within 1 business day.

Order Issues & Returns

If you have a concern about your order — including shipping delays, damaged items, or returns — please contact us with your order number and a brief description of the issue. We will make it right, guaranteed.

Frequently Asked Questions

Before reaching out, you may find a quick answer in our FAQ page. We've covered the most common questions about shipping, returns, and payments.

Thank you for shopping with us. We appreciate your support and look forward to serving you!